Cureisland.com Online Store Use Agreement
The Cureisland.com e-shop is operated by Cureislandcbd OÜ, registry code 11701131 , address Pikk 5-5, Kuressaare (hereinafter the Service Provider) and a customer who places an order in the Cureisland.com e-shop and identifies himself by entering his personal data (hereinafter the Service User) , have entered into the User Agreement for this Online Store (hereinafter the User Agreement).
1.1Cureisland.com (the "e-shop") is an Internet shop created by the service provider through which the products are sold to the user of the Service.
2. General provisions
2.1. The Contracting Parties shall regulate their relations in accordance with the Law of Obligations Act and other laws and other legal acts of the Republic of Estonia as well as those agreed in the E-Shop User Agreement.
2.2. The Service Provider has the right to make changes to the offered E-Shop service at any time.
2.3. The Service Provider has the right to unilaterally change the terms and conditions of the User Agreement without the obligation to notify the Service User in writing by e-mail.
3. Products and making a purchase
3.1 The products displayed in the Online Store are either in stock or ordered within the delivery time indicated on the product. The availability of the products displayed in the E-shop may change due to technical problems in the programs of the warehouse or E-shop.
3.2 If the product is out of stock and the order cannot be completed, the E-shop employee will contact the user and suggest a possible new delivery time or replacement of the product with an equivalent product of the same price and quality or a refund. The customer will be refunded within 14 days at the latest.
3.3 The product images displayed are for illustration purposes only and may differ from the actual product. Product descriptions in the Online Store may not be exhaustive and may contain unintentional errors.
3.4 The products offered in the Online Store are sold to both natural and legal persons.
3.5 The Service User selects the desired products and undertakes to enter the required information for the order (surname, first name, contact phone, contact e-mail address, delivery address, postal code) and pays for the products on the basis of a prepayment invoice or an invoice, respectively.
3.6 The Service User undertakes to provide the correct information necessary for the fulfillment of the order when completing. The Service Provider shall not be liable for non-fulfillment of the order due to incorrect data provided by the Service User or any consequences thereof.
3.7 The sale is made after the Service User has confirmed the order via the website of the e-shop and has paid for it.
4.1. All prices in the e-shop are in euros and include VAT.
4.2. The service provider has the right to change the prices displayed in the e-shop at any time. If the prices have been changed in the e-shop after placing and paying for the order by the Service User, the Service Provider undertakes to deliver the corresponding products to the user at the prices prevailing at the time of the order. claim the difference in price.
5. Delivery time and delivery terms
5.1 The Service User has the right to choose between four different ways of receiving the goods.
5.1.1 Upon delivery of the ordered goods to the warehouse, the goods will be delivered to the Service user via Smart Post or Omniva parcel service within 2 working days.
5.1.2 Upon delivery of the ordered goods to the warehouse, the goods shall be delivered to the Service User within 2 working days via the standard postal service of Eesti Post.
5.1.3 Upon delivery of the ordered goods, the goods will be delivered to the Service User via DPD Pickup Service within 2 working days.
5.1.4 The Service User shall pick up the Goods himself. The service user will be contacted by Hobukeskus once the goods have reached the warehouse and a suitable place for delivery of the goods has been agreed.
5.2 Delivery of the ordered goods shall only take place upon presentation of an identity document to the Service User indicated in the order.
6. Withdrawal before performance of the Contract by the Service Provider
6.1 If the Service User wishes to withdraw from the contract after placing the order and before performing the Contract, the Service User undertakes to inform the Service Provider in writing as soon as possible. A written notice should be sent to firstname.lastname@example.org. The e-mail must include the subscription number from which you wish to withdraw and the contact details of the Service User (first name, last name, date of placing the order, contact phone number).
6.2 If the application for withdrawal reaches the Service Provider after the performance of the Contract by the Service Provider, the Contract shall be canceled in accordance with the “Return Right” section of the E-Shop User Agreement.
6.3 The Service Provider shall refund the amount paid to the Service User within 30 days of receipt of the request for withdrawal.
6.4 The money shall be transferred to the same bank account from which it was received by the Service Provider.
7. Right of Refund
7.1 Goods purchased from the Online Store are subject to a return policy of 14 days.
7.2 The returned product must be defective, complete, in its original packaging and unused.
7.3 To return the Product, please submit a request to email@example.com
7.4 Upon return, the purchase invoice for the goods must be provided.
7.5 Upon return, the Service User will be refunded within 30 days of the return of the product.
7.6 The money shall be transferred to the same bank account from which it was received by the Service Provider.
7.7 The postal or courier service fee shall not be refunded upon cancellation by the buyer and return of the goods.
7.8 If, after returning the Product, it becomes evident that the Product does not meet the conditions set out in Clauses 7.1 - 7.4 of the E-Shop User Agreement, the money shall not be refunded to the Service User and the returned Product shall remain deposited with the Service Provider. The costs of storing or returning the Product to the Service User shall be borne by the Service User.
8. Complaints procedure
8.1 The products sold in the Online Store are subject to the 2-year time limit for lodging a claim provided for in § 218 (2) of the Law of Obligations Act.
9. Personal data and their use
9.1 The Service User gives clear and informed consent to the Service Provider to process its personal data.
9.2 The personal data of the Service User, which becomes known to the Service Provider entered by the User upon placing an order, shall be entered in the Customer Register and used for the provision of sales service and delivery of goods to the Service User.
9.3 The source of personal information is the formation of a customer relationship in the online store upon registration of an order.
9.4 The personal data to be registered includes information about the Service User's order - personal identification code, surname, first name (s), street, house, apartment number, town or city, postal code, telephone number, address, method of delivery, used payment method, acceptance of E-shop free text comments at.
9.5 Personal data are processed by Cureislandcbd OÜ.
9.6 The personal data of the Service User necessary for the distribution of goods to the Service User shall be forwarded to the company providing the courier or parcel services.
9.7 The protection of personal data is guaranteed by all security measures provided by law.
9.8 The Service Provider undertakes not to transfer the registered personal data to unauthorized persons.
9.9 Cureislandcbd OÜ shall have the right to assign and pledge claims to third parties arising from the contract of sale and purchase with the Service User. Cureislandcbd OÜ shall also be entitled to collect from the Buyer, in the event of late payment by the Buyer, the costs arising from the collection of the claims arising from the purchase-sale contract with the Service User, including legal assistance and collection services.
9.10 The Service User has the right to verify the personal data concerning him or her, as well as to modify or delete the data from the register.
9.11 The Service User agrees with the Service Provider to send an order confirmation to the e-mail address entered when placing the order.
9.12 The Service User agrees with the Service Provider to send sales offers to the e-mail address provided when placing an order, provided that he / she has ticked the appropriate order on the ordering page by ticking the appropriate window.
10.1 The Service Provider shall be liable for the extent of the sale price of the Product. The Service Provider shall not be liable for any damage caused by defective products.
10.2 The Service User undertakes to use the Online Store Service only in accordance with the law and good practices.
10.3 The Service User shall be responsible for the provision and maintenance of the software data communication systems of all devices requiring use, as well as any other costs incurred in using the Service.
10.4 The Service User shall be fully liable for any damage caused to the Service Provider, other Service Users or third parties arising from the use of the Online Store contrary to the law or good practice.
12.1 The User is obligated to read the terms and conditions of the User Agreement.